FAQ: TPK Bestiary - Vol. 2 for 5th Edition
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Tell me more about the miniatures!

The miniatures are custom-created from the Total Party Kill Bestiary - Vol. 2 “Field Sketches”. The digital files are ‘ready-to-print’ STL files that should be compatible with home 3d printers. The printed versions will be printed, trimmed, and assembled, but not painted.

Painted versions will have coloration consistent with the final illustrations in the Total Party Kill Bestiary - Vol. 2.

Please feel free to reach out for any special requests for your minis, but understand that these will most likely include additional fees based on the complexity of the requests.

Last updated: May 03, 2020 11:47

Talk me through your delivery process.

We deliver in a few stages.

(1) Everything that we have already published either ships from our US location, or prints and ships directly from the printer (if you are outside the US). This process commonly takes one to two months.

(2) Everything in “Pre-Order”, such as Grymmworld, the Epic Legacy Campaign Codex, and the Total Party Kill Bestiary - Vol. 2, will print and ship when published via the same method as above. This commonly takes two months from the original publication date of the product, and will not ship with those in (1), above.

(3) PDFs are delivered when we lock the order on the back end. This usually takes a few days beyond your order submission. If you need to change the order after we’ve locked it, contact us and we can make the adjustments on the back end.

As always, let us know if there are any questions or concerns.

Last updated: May 03, 2020 11:50

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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